Build confidence, improve personal safety, and learn practical strategies for managing challenging situations. This FREE, engaging 3-hour interactive course, delivered by Heald Training, is designed to help individuals and teams work more safely, particularly when working alone or in high-risk environments. The course covers: Making strong first impressions Understanding body language and non-verbal communication Attitude, behaviour and emotional control Situational awareness and personal safety Lone working risk and safety strategies Conflict management and de-escalation techniques Self-defence legislation Breakaway and disengagement techniques Ideal for professionals who want practical, confidence-building skills that can be applied immediately to real-world situations. CLICK THE LINK BELOW TO SIGN UP FOR THIS FREE WORKSHOP: Lone Working and Conflict Management Training Tickets, Tuesday, September 22 • 9:30 AM - 12:30 PM | Eventbrite

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