Discover how AI can transform primary care through ambient voice technology, triage and workflow automation.

Artificial intelligence (AI) is rapidly emerging across primary care, creating new opportunities to improve productivity, release clinical time and support workforce sustainability. From ambient voice technology and AI-enabled triage to workflow automation and decision-support tools, practices are increasingly exploring how AI can support the delivery of safe, effective and person-centred care.

This one-day event will bring together GPs, primary care leaders, practice teams and system partners from across the North East and North Cumbria to explore the practical realities of adopting AI in primary care.

Designed for colleagues with varying levels of knowledge and experience, the event will provide a balanced and evidence-informed view of the opportunities, challenges and considerations involved in AI adoption. Through expert presentations, practical examples, panel discussions and shared learning, attendees will gain the knowledge and confidence needed to assess technologies responsibly and make informed decisions for their organisations.

The event will also provide an opportunity to shape future regional support, collaboration and resources to ensure AI adoption benefits patients, staff and local communities.

Why attend?

AI is already entering primary care, both formally and informally. However, confidence, understanding and approaches to adoption vary considerably across organisations.

Many primary care teams have identified challenges around:

Understanding the rapidly evolving AI landscape

Selecting appropriate suppliers and technologies

Information governance and data protection

Clinical safety requirements

Cyber security considerations

Procurement and implementation

Professional accountability and liability

Evaluating impact and value

Without shared learning and support, implementation risks becoming fragmented, inconsistent and inequitable.

This event has been developed in response to growing interest from primary care teams, findings from Health Innovation North East and North Cumbria's Ambient Voice Technology Survey, and increasing demand for practical guidance on AI technologies beyond ambient voice tools.

What will you learn?

The event will explore:

Ambient Voice Technology (AVT)

AI-enabled triage and patient access solutions

Workflow automation and administrative efficiencies

Clinical safety and governance requirements

Information governance and cyber security

Ethics, regulation and responsible AI use

Procurement, implementation and evaluation

Real-world examples from primary care organisations

Future opportunities for collaboration across the region

Who Should Attend?

This event is aimed at GPs, primary care teams, Practice Managers, PCN leaders, GP Federations, digital and transformation leads, information governance and clinical safety professionals, and ICB colleagues involved in primary care, digital transformation and innovation. It is suitable for anyone interested in understanding, evaluating or implementing AI within primary care services.

Key Learning Outcomes

By the end of the day, participants will be able to:

Understand the potential of AI to improve workforce capacity and administrative efficiency

Observe practical examples of AI being used within healthcare settings

Identify opportunities to improve quality, productivity and patient care within their own organisation

Recognise the risks and limitations associated with AI technologies

Understand the principles of safe, responsible and accountable AI adoption

Learn from peers and share experiences across primary care networks

Identify practical next steps for testing or implementing AI solutions locally

Join the conversation

Whether you are just beginning to explore AI or are already evaluating solutions within your organisation, this event will provide practical insight, expert guidance and valuable networking opportunities to help you move from curiosity to confident adoption.

The Bright Ideas in Health Awards is now celebrating its 20th year. The Awards are organised by Health Innovation North East and North Cumbria (HI NENC).

The Awards celebrate the achievements of individuals and teams working within the NHS, including those in primary and secondary care, universities, voluntary and community sector organisations, regional businesses and organisations working within the health sector. Entrants will have risen to the challenge of telling us how, and where, they believe that the services provided to patients can be improved, either through a technical innovation or through better service delivery.

Everyone can play a part in developing innovative solutions to the healthcare challenges that we face every day. The competition, depending upon the category, is open to the groups stated in the North East of England and North Cumbria.

https://brightideasinhealth.org.uk/ (https://brightideasinhealth.org.uk/)

Description supplied by the event organiser.