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Catalyst Event: How to design services your customers actually want

Catalyst Event: How to design services your customers actually want

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About This Event

The Catalyst Event on 1 December 2026 at NatWest Accelerator Leeds will focus on designing services that meet customer needs. Participants will engage in discussions aimed at improving audience understanding of service offerings.

Do you struggle to make your audience understand why they should choose you?

In this session, Fliss will share how to design your services around what your audience values, with simple ways you can tweak how you talk about them so you become the obvious choice for the right customers.

You’ll discover:

What your ideal customers really want

How what you do really solves their problems

How to talk about what you do in their language

You’ll be able to:

Talk confidently about what you do and who it’s for

Have a structure that will help you design and promote new services

Stop the price wrangle with services that are positioned for their value, rather than what you deliver

You’ll come away feeling crystal clear about how to articulate your value and have services that feel simple to sell.

👥 This is for you if…

You struggle to explain what you do in a way that people understand

You're attracting the wrong customers, or ones that aren't a good fit for what you offer

Customers focus on your prices and deliverables, rather than the value of your work

Fliss Lee is a brand strategist and coach with 15+ years experience helping businesses to use their brand to confidently share what they do in the right places, to the people who want what they offer.

📲 Download our Accelerator app to get the most out of your journey:​

Power your progress by joining your Accelerator groups, accessing resources, and staying connected to your community, all in one place.​

Download on the App Store: https://qrfy.io/yb7Bd5y23F (https://qrfy.io/yb7Bd5y23F)​

Get it on Google Play: https://qrfy.io/cdnAaSwxL2 (https://qrfy.io/cdnAaSwxL2)

Description supplied by the event organiser.

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Searching near 3rd Floor, 2 Whitehall Quay, Leeds, LS1 4HR
Check-in: Tuesday, 1 December 2026
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Frequently asked questions

Catalyst Event: How to design services your customers actually want takes place on Tuesday, 1 December 2026 at 10:00.

Catalyst Event: How to design services your customers actually want is held at NatWest Accelerator Leeds in Leeds (3rd Floor, 2 Whitehall Quay, Leeds, LS1 4HR).

Entry to Catalyst Event: How to design services your customers actually want is free.

Yes — hotels within walking distance of NatWest Accelerator Leeds can be compared using the accommodation search further down this page.

Tickets for Catalyst Event: How to design services your customers actually want can be booked via Eventbrite using the "Check Tickets & Live Prices" button on this page, which opens the official booking site in a new tab.

Price

Free Entry

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