Become a Certified Loyalty Expert™ at this Loyalty Certification Masterclass in London, October 2026.

About this event

WHAT YOU'LL LEARN

Welcome to Loyalty Programs: The Complete Masterclass™ London Course!

Join us for an exciting two days filled with insightful sessions and hands-on workshops hosted in London. Learn from industry experts, network with like-minded loyalty professionals, and discover the latest trends in loyalty programs. Don't miss this opportunity to enhance your knowledge and skills in customer loyalty. Reserve your spot today.

Privacy notice: When you register, your name and email will be shared with Loyalty & Reward Co.

WHAT TO EXPECT

Who is this Masterclass for?

Loyalty Programs: The Complete Masterclass™ is the only loyalty education course globally with a formal textbook. The course covers emotional engagement, experiential design, gamification, psychology, technology, marketing, commercial modelling, and more.

The course is designed for professionals working in the loyalty industry, as well as marketing leaders looking to deepen their understanding of loyalty programs as a core marketing discipline. Brands that have recently participated include GAP, adidas, ASICS, Calvin Klein, Tommy Hilfiger, VF Corporation, CVS, Citi, LEGO, Costa Coffee, FanDuel, Marriott, Vodafone, Ann Summers, AS Watson, ASOS, PepsiCo, Adobe, Virgin Red, Mastercard, and H&M.

The ultimate loyalty Masterclass

The two-day course will be delivered by certified professionals from Loyalty & Reward Co. With learnings across 8 core modules, you'll come away with the insights you need to build or evolve a best-in-class loyalty program that drives deep member engagement and incremental ROI. You'll also have plenty of opportunity to network with peers in the industry. The course is sponsored by TLC Worldwide and Loyalty Juggernaut.

WHAT YOU'LL RECEIVE

Textbook and certification

A signed copy of “Loyalty Programs: The Complete Guide (2nd Edition)”, the official textbook for the course.

Certification for completing the course. The course is independently certified by The CPD Certification Service.

Participants will be authorised to use Certified Loyalty Expert™ and the Loyalty Programs: The Complete Masterclass graduate emblem against their name.

Invitation to the LinkedIn alumni group.

Description supplied by the event organiser.