A 2.5-hour training session led by an energy expert from the Centre for Sustainable Energy.

The escalating costs of domestic gas and electricity are affecting millions of households.

This online training is aimed at those working in advice and support agencies.

Attendees will learn to recognise the signs of fuel poverty, provide effective energy efficiency advice and direct people to the appropriate agency for further support.

Training will cover:

How to recognise that someone is in fuel poverty.

Health and social impacts of living in a cold home.

Advice on using heating and hot water controls.

Dealing with electricity and gas suppliers.

Making the home more energy efficient.

Tackling damp and mould.

How to give energy efficiency advice to the people you support.

Accessing further support.

This training will be beneficial to anyone providing frontline advice services, but may be particularly valuable for those working with vulnerable clients who struggle to maintain a basic quality of life as a result of being unable to heat their homes or afford their household bills.

Alternative dates

Our next Domestic Energy Essentials training will be an online session on November 11th 2026.

About the Centre for Sustainable Energy

We work with a wide range of organisations who engage with vulnerable households who may be in or at risk of fuel poverty. We have designed this training to upskill these organisations to recognise signs of fuel poverty and help households to access energy advice and support.

Read more about us at www.cse.org.uk.

About the Trainer

Our trainers are talented fuel poverty experts who have practical experience working with vulnerable customers and delivering advice across the industry to fight against fuel poverty.

Free tickets for not-for-profit organisations

Anyone from a not-for-profit organisation can attend this training for free. Those from other organisation types can access the training for a donation – we recommend between £15 and £20.

Description supplied by the event organiser.