AI, Wearables for Energy & Utilities: Experience live frontline use cases, demos, expert insights, networking and Duxford's iconic Spitfire.

Frontline Workers, AI & Wearable Technology in UtilitiesImproving Workforce Experience, Productivity & Technology Adoption

Join energy and utility industry leaders, SAP, RealWear and ODS for an interactive workshop exploring how AI, wearable technologies and connected enterprise systems can transform the frontline worker experience, improve adoption of digital technologies, enhance safety and productivity, and accelerate workforce upskilling. Inspired by ODS's existing utilities-focused wearable and AI use cases.

09:00 – 09:30

Registration, Coffee & Networking

Arrival refreshments

Meet fellow utility leaders and innovators

Informal networking

Opportunity to view the latest wearable technologies from RealWear

09:30 – 09:45

Welcome & Setting the Scene

Hosted by ODS

The changing role of the frontline worker

Why user experience is critical to successful technology adoption

Challenges facing utilities today

The opportunity presented by AI and wearable technologies

Objectives for the day

09:45 – 10:15

Frontline Workforce Challenges & Opportunities

Interactive discussion covering:

Workforce demographics and skills shortages

Capturing and retaining tribal knowledge

Driving adoption of digital solutions in the field

Safety, compliance and operational excellence

Reducing administrative burden on frontline teams

Creating consumer-grade user experiences for field workers

Practical AI opportunities for utilities

10:15 – 10:45

The Latest Evolution of Wearable Technology

Ben Wright, RealWear

An interactive showcase of the latest advances in industrial wearable technology and how they are transforming frontline operations across asset-intensive industries.

Topics include:

Evolution of wearable technologies for industrial workers

Latest RealWear devices and capabilities

Voice-first and hands-free user experiences

Advances in ergonomics and worker acceptance

AI-enabled wearable experiences

Integration with enterprise applications

Future innovation roadmap

Lessons learned from global deployments

Hands-on device experience and technology showcase.

10:45 – 11:45

Live Demonstrations: AI & Wearable Use Cases for Utilities

Presented by ODS, RealWear and SAP

Experience live demonstrations of utility-focused use cases and see how AI, wearables and enterprise systems can work together to support frontline operations.

AI-Powered Field Assistant

Hands-free access to procedures, manuals and asset information

Natural language interaction using voice

AI-driven troubleshooting and decision support

Automated work summaries and shift handovers

Context-aware guidance based on asset history

On-the-job coaching and learning support for less experienced workers

Digital Inspections, Forms & Compliance

Voice-controlled form completion

Guided inspections and audit processes

Photo and video evidence capture

Automated compliance documentation

Standardised execution of maintenance activities

Embedded step-by-step guidance that improves consistency and supports workforce training and onboarding

Remote Expert Assistance

"See What I See" collaboration

Real-time support from control rooms, OEMs and subject matter experts

Faster issue resolution and fewer site visits

Knowledge transfer from experienced engineers to newer employees

Remote mentoring and coaching during task execution

Improved workforce competency through guided support

Knowledge Capture & Workforce Enablement

Capturing tribal knowledge from experienced workers

Creating digital knowledge assets for future use

Faster onboarding of new employees

Support for succession planning and workforce development

Improved access to expertise regardless of location

Safety, Compliance & Operational Excellence

Guided execution of safety-critical procedures

Digital permit and compliance support

Improved auditability and traceability

Consistent execution regardless of experience level

Embedded operational guidance that reinforces training and compliance requirements

Key Discussion Point:

These use cases not only improve productivity, safety and operational performance, but also provide powerful mechanisms for workforce training, upskilling, onboarding and knowledge retention.

11:45 – 12:00

Refreshment Break

Opportunity to continue discussions and experience the wearable demonstrations.

12:00 – 12:45

SAP Perspective: The Future of Enterprise Asset Management & AI

Guest Speakers: SAP

Topics include:

The evolution of ERP and Intelligent Asset Management

AI in maintenance, operations and field service

Connecting frontline workers to enterprise processes

The role of SAP in enabling intelligent operations

Future AI roadmap and innovations

Enterprise architecture considerations for wearable technologies

Creating an integrated digital thread from the control room to the frontline worker

12:45 – 13:15

Utility Leaders Roundtable Discussion

Facilitated discussion focused on:

Which

Description supplied by the event organiser.