
The Future of Enterprise Asset Management and Field Service
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View allAbout This Event
The Future of Enterprise Asset Management and Field Service event will take place at IWM Duxford on 26 November 2026. This workshop will focus on AI and wearable technology in the energy and utilities sector, featuring live demonstrations and expert insights. Qualified companies will receive a complimentary remote assistance proof of concept.
AI and Wearables for Energy and Utilities: frontline use cases, live demos, expert insights, networking and Duxford's iconic Spitfire.
Join energy and utilities leaders, On Device Solutions (ODS), RealWear and SAP for an interactive workshop on AI, wearable technology and connected enterprise systems. Drawing on our utilities use cases, explore how these technologies can improve the frontline worker experience, support digital adoption, enhance safety and productivity, while accelerating workforce upskilling.
Qualified companies attending this event will receive a complimentary remote assistance proof of concept worth £5,000 per company, including a RealWear device on loan and setup support from On Device Solutions.
Agenda
09:00–09:30 | Registration, coffee and networking
Meet fellow energy and utilities professionals over coffee and view the latest RealWear devices.
09:30–09:45 | Opening keynote: Transforming the utilities field workforce
Pete Massey, Utilities Transformation Expert
Explore the challenges facing utilities field teams and how AI and innovation could improve efficiency, drawing on 35+ years of industry experience.
09:45–10:05 | Frontline workforce challenges and opportunities
ODS | Raj Singh, Chief Customer Officer, and David Robson, Director of Customer Success
Examine skills shortages, knowledge retention, digital adoption and how practical AI and intuitive tools can reduce administration and support safe, compliant operations.
10:05–10:35 | Industrial wearables: the latest developments
Ben Wright, Regional Sales Manager, RealWear
Try the latest RealWear devices and explore voice-first, hands-free operation, AI capabilities and enterprise integration, alongside ergonomics, worker acceptance, lessons from global deployments and future developments.
10:35–10:50 | Refreshment break
10:50–11:35 | Live demonstrations: AI and wearables for utilities
Navdeep Singla, Co-Founder and CEO, ODS, and Ben Wright, Regional Sales Manager, RealWear
AI-powered field assistance: Hands-free access to information, AI troubleshooting, automated work summaries and shift handovers, and on-the-job coaching.
Digital inspections and compliance: Voice-controlled forms, guided inspections, photo and video evidence, and automated compliance documentation.
Remote expert assistance: Real-time “see what I see” support, troubleshooting and mentoring.
Knowledge capture: Share experienced workers’ expertise to support onboarding, succession planning and workforce development.
Safety and operational excellence: Guided safety-critical procedures, digital permit support and traceable, consistent task execution.
11:35–12:20 | SAP: The future of enterprise asset management and AI
Tiago Fernandes, Intelligent Asset Management Expert, SAP
Explore the evolution of ERP and intelligent asset management, SAP’s AI roadmap, and applications in maintenance, operations and field service. Consider enterprise architecture for wearables and the digital thread connecting the control room, enterprise processes and frontline workers.
12:20–12:40 | Innovation in Action: Yorkshire Water’s Enterprise Asset Management Journey
Yorkshire Water, Major UK Water and Wastewater Services Provider
Explore how Yorkshire Water uses systems, innovation and lessons learned to overcome enterprise asset management challenges and build more responsive, future-ready operations.
12:40–13:00 | Running a Successful Transformation Programme – Not Just a Systems Upgrade
Jim Horsley, Strategic Transformation Consultant, Energy and Utilities
Explore how to align leadership, processes, data and people for SAP S/4HANA transformation, with clear ownership and frontline engagement supporting operational continuity and lasting customer value.
13:00–13:45 | Networking lunch
Connect with utilities peers and ODS, SAP and RealWear experts to exchange experience and explore collaboration and pilot opportunities.
13:45–14:30 | Guided Spitfire tour
Explore the Spitfire’s engineering legacy and what aviation’s advances in technology, training and safety can teach today’s frontline workforce.
What you will gain:
Complimentary remote assistance proof of concept worth £5,000 per qualified company, with a RealWear loan device and ODS setup support.
Practical insight into frontline AI use cases and SAP’s asset management strategy.
Hands-on experience with RealWear technology.
Ideas for workforce engagement, digital adoption and potential pilots.
Lessons and connections from peers facing similar challenges.
Description supplied by the event organiser.
Staying overnight?
Hotels within walking distance of IWM Duxford.
Ad · Stay22 affiliate link
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Frequently asked questions
The Future of Enterprise Asset Management and Field Service takes place on Thursday, 26 November 2026 at 09:00.
The Future of Enterprise Asset Management and Field Service is held at IWM Duxford in Cambridge (IWM Duxford Airfield, Cambridge, CB22 4QR).
Entry to The Future of Enterprise Asset Management and Field Service is free.
Yes — hotels within walking distance of IWM Duxford can be compared using the accommodation search further down this page.
Tickets for The Future of Enterprise Asset Management and Field Service can be booked via Eventbrite using the "Check Tickets & Live Prices" button on this page, which opens the official booking site in a new tab.
Editorial summaryAbout this event
The Future of Enterprise Asset Management and Field Service event will take place at IWM Duxford on 26 November 2026. This workshop will focus on AI and wearable technology in the energy and utilities sector, featuring live demonstrations and expert insights. Qualified companies will receive a complimentary remote assistance proof of concept.
This summary was automatically generated from event data sourced from official ticketing providers.
AI and Wearables for Energy and Utilities: frontline use cases, live demos, expert insights, networking and Duxford's iconic Spitfire.
Join energy and utilities leaders, On Device Solutions (ODS), RealWear and SAP for an interactive workshop on AI, wearable technology and connected enterprise systems. Drawing on our utilities use cases, explore how these technologies can improve the frontline worker experience, support digital adoption, enhance safety and productivity, while accelerating workforce upskilling.
Qualified companies attending this event will receive a complimentary remote assistance proof of concept worth £5,000 per company, including a RealWear device on loan and setup support from On Device Solutions.
Agenda
09:00–09:30 | Registration, coffee and networking
Meet fellow energy and utilities professionals over coffee and view the latest RealWear devices.
09:30–09:45 | Opening keynote: Transforming the utilities field workforce
Pete Massey, Utilities Transformation Expert
Explore the challenges facing utilities field teams and how AI and innovation could improve efficiency, drawing on 35+ years of industry experience.
09:45–10:05 | Frontline workforce challenges and opportunities
ODS | Raj Singh, Chief Customer Officer, and David Robson, Director of Customer Success
Examine skills shortages, knowledge retention, digital adoption and how practical AI and intuitive tools can reduce administration and support safe, compliant operations.
10:05–10:35 | Industrial wearables: the latest developments
Ben Wright, Regional Sales Manager, RealWear
Try the latest RealWear devices and explore voice-first, hands-free operation, AI capabilities and enterprise integration, alongside ergonomics, worker acceptance, lessons from global deployments and future developments.
10:35–10:50 | Refreshment break
10:50–11:35 | Live demonstrations: AI and wearables for utilities
Navdeep Singla, Co-Founder and CEO, ODS, and Ben Wright, Regional Sales Manager, RealWear
AI-powered field assistance: Hands-free access to information, AI troubleshooting, automated work summaries and shift handovers, and on-the-job coaching.
Digital inspections and compliance: Voice-controlled forms, guided inspections, photo and video evidence, and automated compliance documentation.
Remote expert assistance: Real-time “see what I see” support, troubleshooting and mentoring.
Knowledge capture: Share experienced workers’ expertise to support onboarding, succession planning and workforce development.
Safety and operational excellence: Guided safety-critical procedures, digital permit support and traceable, consistent task execution.
11:35–12:20 | SAP: The future of enterprise asset management and AI
Tiago Fernandes, Intelligent Asset Management Expert, SAP
Explore the evolution of ERP and intelligent asset management, SAP’s AI roadmap, and applications in maintenance, operations and field service. Consider enterprise architecture for wearables and the digital thread connecting the control room, enterprise processes and frontline workers.
12:20–12:40 | Innovation in Action: Yorkshire Water’s Enterprise Asset Management Journey
Yorkshire Water, Major UK Water and Wastewater Services Provider
Explore how Yorkshire Water uses systems, innovation and lessons learned to overcome enterprise asset management challenges and build more responsive, future-ready operations.
12:40–13:00 | Running a Successful Transformation Programme – Not Just a Systems Upgrade
Jim Horsley, Strategic Transformation Consultant, Energy and Utilities
Explore how to align leadership, processes, data and people for SAP S/4HANA transformation, with clear ownership and frontline engagement supporting operational continuity and lasting customer value.
13:00–13:45 | Networking lunch
Connect with utilities peers and ODS, SAP and RealWear experts to exchange experience and explore collaboration and pilot opportunities.
13:45–14:30 | Guided Spitfire tour
Explore the Spitfire’s engineering legacy and what aviation’s advances in technology, training and safety can teach today’s frontline workforce.
What you will gain:
Complimentary remote assistance proof of concept worth £5,000 per qualified company, with a RealWear loan device and ODS setup support.
Practical insight into frontline AI use cases and SAP’s asset management strategy.
Hands-on experience with RealWear technology.
Ideas for workforce engagement, digital adoption and potential pilots.
Lessons and connections from peers facing similar challenges.
Description supplied by the event organiser.
StayStaying overnight?
Hotels within walking distance of IWM Duxford. Searching near IWM Duxford Airfield, Cambridge, CB22 4QR; check-in Thursday, 26 November 2026.
Ad · Stay22 affiliate link
WhereIWM Duxford
IWM Duxford Airfield, Cambridge, CB22 4QR
Before you goFrequently asked questions
When is The Future of Enterprise Asset Management and Field Service?
The Future of Enterprise Asset Management and Field Service takes place on Thursday, 26 November 2026 at 09:00.
Where is The Future of Enterprise Asset Management and Field Service taking place?
The Future of Enterprise Asset Management and Field Service is held at IWM Duxford in Cambridge (IWM Duxford Airfield, Cambridge, CB22 4QR).
How much are tickets for The Future of Enterprise Asset Management and Field Service?
Entry to The Future of Enterprise Asset Management and Field Service is free.
Is there anywhere to stay near The Future of Enterprise Asset Management and Field Service?
Yes — hotels within walking distance of IWM Duxford can be compared using the accommodation search further down this page.
How do I get tickets for The Future of Enterprise Asset Management and Field Service?
Tickets for The Future of Enterprise Asset Management and Field Service can be booked via Eventbrite using the "Check Tickets & Live Prices" button on this page, which opens the official booking site in a new tab.
Price
Free Entry
Secure checkout on Eventbrite — opens in a new tab
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