Join the elves on a magical adventure to meet Father Christmas!

Help Father Christmas' workers get ready for the holidays on this magical journey through the museum's winter wonderland. Post a letter to Father Christmas in the ‘Post room’, see the elves in their workshop and meet Mrs Christmas. Finally, meet Father Christmas himself in his beautiful Victorian era grotto and receive a special present for all your hard work!

All ticket holding children will receive a present from Father Christmas.

Tickets include admission for one child and one accompanying adult (children must be accompanied at all times in the museum). Any additional adults must purchase an add on ticket charged separately. Additional adults without a ticket will be asked to wait for their group in the tearoom or will be charged standard museum admission upon arrival.

Booked ticket times are when your visit starts, Father Christmas' grotto is located at the end of the activity trail. Please arrive at least 5 minutes before your allotted time.

Please read the FAQ below before buying tickets.

Description supplied by the event organiser.