This popular course provides an opportunity to discuss evidence-based communication skills and models

Why should you take part in Advanced Communication Skills Training?

This intensive and interactive training will equip you with the knowledge and skills you need to adapt and build your communication practice and maintain those changes over time.

What specific skills will you transfer into practice?

This advanced level, interactive training, focusses on adapting and developing your communication practice, to have a lasting impact, in a professional setting. Its interactive delivery, will allow you to:

• Discuss challenges such as breaking bad news, advanced care planning, handling anger or distress, difficult conversations with colleagues.

• Practice key skills and principles, receive constructive feedback and test out alternative strategies.

• Take away communication strategies that can be transferred to any interpersonal or professional context.

Why train with us?

At the Maguire Communication Skills Training Unit, we have more than 40 years’ experience. We developed this course, because we know that communication skills training, that shows demonstrable changes in practice, that are maintained over time, has the following essential components and we have structured our training around them. See below for an outline of how you will learn.

• Learner- centred

• Evidence- based

• Demonstration Practice

• Feedback

Course structure

• Evidence, Skills & Preparation (90 minutes eLearning)

• Application, Practice & Feedback ( 2 days in experiential workshop)

• Resources, Reflection & Support (transfer to practice)

Who should attend?

Senior health and social care staff - Band 6 (NHS) equivalent and above

Cost: £810

Contact

Email the-christie.maguire.unit@nhs.net Call 0161 446 3773

Booking Terms & Conditions

Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.

Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.

Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment.

A link to the pre-course learning will be sent via email four weeks before the 2-day workshop. It is recommended that this is completed upon receipt of the email. This will be followed by full joining instructions for the 2-day facilitated workshop, one week in advance. In the event of non-completion of the pre-course learning component of the training, delegates will be unable to access the facilitated workshop and cancellation charges will apply.

Maguire cannot be held responsible for any failure of delegates’ equipment or internet connection. We encourage you to take advantage of the opportunity for a test call prior to the workshop (contact the-christie.maguire.unit@nhs.net to arrange this).

In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 5 working days prior to the course.

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