Handling grievances even when AI is used: workshop with case law examples; legal and practical guidance on how to manage grievances

This masterclass with an expert facilitator, Maria Gallucci, will compare different case law examples to offer practical guidance on the complex issues arising from grievances.

People professionals have always experienced pressure from employees to be informed about the subsequent outcomes of upheld grievances, when allegations have been made about a manager or other employee's behaviour. They need to deal with the tensions around fairness to both parties, maintaining confidentiality and operating within GDPR.

Reports indicate that employees have been using AI to set out their grievances, changing the nature of allegations from ordinary working life terms to semi-legal terms. Identifying the crucial grievance points in long documents has become difficult.

Maria will give examples from case law which lead to the practical methods for organisations to ensure organisations treat staff fairly within their procedures.

About the speaker

Maria Gallucci

Maria Gallucci heads up the firm’s Commercial department, is a member of the Law Society and the Employment Lawyers' Association. As a qualified employment solicitor, she predominantly advises and acts on behalf of employers with expertise in all areas of employment law including case management discussions and final hearings in Employment Tribunal cases. She leads the firm’s specialist advice services for GDPR and misuse and infringement of Intellectual Property. She is a voluntary member of the Badminton England Disciplinary Committee.

Timings

09:30 - 10:00 - networking and registration

10:00 - CPD session starts.

11:30 - 11:45 - Break

11:45 -13:00 - CPD session continues

13:00 - CPD session ends; networking until 13:15

13:15 - End and depart

This free event forms part of a series under the running title “The Future of Work starts with People” offering members a range of topical subjects for both generalists and specialists.

You will be supporting your Continuing Professional Development because through working with the facilitator, you will understand:

HR map core knowledge:

people practice: how managers can actively improve policies and procedures

culture and behaviour: how supporting staff can assist good working lives

business acumen: how HR can support organisation success

evidence based practice and problem solving tools: how to demonstrate business value from improved practices

technology and people; change and risk: using digital offers to strengthen employment processes

change: understanding how to enable change effectively

HR map core behaviours:

ethical practice: how changing processes can be ethical as well as legal

professional courage and influence: how HR can assist their managers to improve processes

valuing people: how valuing all people improves business success

working inclusively: how to ensure all employment processes embed inclusion and diversity

passion for learning: how your learning assists you to support others

insights focused: how improving processes improves business outcomes

situational decision-making: how to respond to challenges from staff

commercial drive: how to show savings from improved employment processes

Please note

Participants will receive a reminder email the day before, with a further reminder on the morning of the event.

Photography and video production may take place at the event, and these images may be used in the CIPD newsletters.

By attending the event, participants are giving their consent for their image to be used in CIPD promotional materials.

If you can no longer attend, please cancel your ticket so someone else can take your place.

If there is an external speaker, their views will be their own and may not necessarily reflect those of the CIPD.

If any reasonable adjustments are required, participants are encouraged to make this known and assistance will be provided.

Description supplied by the event organiser.