Stop guessing and start connecting! Learn to decode behaviour in real-time to influence clients and energise your team with precision.

Success in leadership and business development depends on your ability to quickly recognise and adapt to diverse communication styles to establish trust. This session provides a practical framework to diagnose individual preferences, moving beyond a 'one size fits all' approach that often leads to interpersonal friction.

Topic: Read the Room: Master the Art of Instant Rapport

Date: Wwdnesday 9th September 2026

Time: 9:30am - 12:30pm

Delivery Method: In-Person

Venue: Warwick Innovation Centre, Warwick Technology Park, Gallows Hill, CV34 6UW

You will learn how to flex your personal delivery to better align with the specific needs and expectations of your team members or clients. By mastering these behavioural cues, you can turn every interaction into a high-impact connection that drives authentic engagement and results.

Agenda

1. The Power of Behavioural Awareness: Understanding why standard communication often misses the mark and how developing behavioural agility is the secret to creating high-impact professional relationships.

2. Decoding Professional Styles: Exploring a universal framework that allows you to read others’ preferences by identifying key cues in their language, pace, and priorities to establish instant rapport.

3. Enhancing Team Performance: Applying a diagnostic tool to assess current team dynamics, uncover hidden friction points, and implement strategies to unblock communication and drive better internal collaboration.

4. Influencing Clients with Precision: Learning to recognise the specific styles of your clients so you can flex your delivery and ensure your message lands with the greatest possible impact.

5. Key takeaways: Consolidating insights into a personal action plan for immediate use, ensuring every future interaction is turned into a successful and high-value connection.

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This workshop is delivered as part of the Business Ready programme to support tech-based and knowledge intensive businesses, with high growth potential based in Warwickshire.

Business Ready is delivered by University of Warwick Science Park on behalf of Warwickshire County Council. It is part of the Warwickshire Business Growth Service and funded by Warwickshire County Council and UK Government.

Description supplied by the event organiser.