Join us in the beautiful Royal Holloway Chapel for our annual Festival of Lessons and Carols with the Chapel Choir

**TICKETS FROM Monday 3rd NOVEMBER AT 9AM**

FAQs

Can anyone attend the service?

The service is for everyone, however it is a formal service and may not be suitable for small children and infants. Children will need a ticket.

How long will the service last?

The service will be approximately 1.5 hours long.

Is there parking available?

Please have a look at our website (https://www.royalholloway.ac.uk/about-us/more/how-to-find-us/parking-on-campus/) for information on how to find us and parking including blue badge parking. You will not have to register your car.

What time do the doors open?

Doors open at 5.45pm. There will be no access to the Chapel before 5.45pm as there will be rehearsals taking place. This is a fully ticketed event, therefore please allow plenty of time to get parked and walk to the Chapel to be seated by 6pm. Traffic and parking are likely to be considerably busier than at weekends.

Do I have to bring my ticket to the event?

As the service will be fully booked, please ensure that you have all tickets. Only those with tickets will be admitted. A digital ticket is fine.

Can I order more than two tickets?

Please do not order more than two tickets as it's not fair on others who want to attend. Multiple orders may be cancelled.

What is the refund policy?

As tickets are free there is no refund available, however as the demand is very high, please notify us if you have requested tickets that you no longer intend to use as we have a large waiting list for tickets and it's frustrating that we turn people away, only to see empty seats on the night. We are going to monitor attendees so if tickets aren't used this year, any application for tickets next year will be declined. Due to fire regulations, we now have less capacity than in previous years so PLEASE do not order tickets if you are not going to attend.

Is there reserved seating?

There may be some seating reserved for guests of the university, but these will be clearly marked. You are welcome to sit in any of the unreserved areas.

Where are the nearest toilets?

The nearest toilets are a two minute walk from the Chapel and are accessed via the Quad.

Will there be a collection?

Guests are invited to make a cash or card donation on the way out to our chosen charity.

Where can I contact the organiser with any questions?

lessonsandcarols@royalholloway.ac.uk

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Description supplied by the event organiser.