Learn to recognise, maintain and communicate professional boundaries, with real-life scenarios and practical case studies.

Event Description

Join us for Professional Boundaries Training, a free one-day session, delivered by The Training Exchange, designed to help staff work safely, confidently and effectively with vulnerable people while maintaining positive professional relationships.

Professional boundaries are essential for protecting service users, staff and organisations. This practical and interactive course will explore what professional boundaries are, why they are important, and how to maintain them in day-to-day work. Participants will have the opportunity to consider real-life scenarios and develop strategies for managing professional relationships appropriately and confidently.

In this session, you will:

Understand what professional boundaries are and why they matter.

Explore the impact of professional boundaries on service users, staff and organisations.

Learn how to maintain a healthy balance between personal and professional life, including the use of social media.

Recognise situations where boundaries may become blurred or violated.

Develop confidence in communicating professional boundaries to service users.

Work through practical scenarios and case studies.

Understand where to seek support and guidance when boundary issues arise.

Who should attend?

This course is designed for client-facing staff and volunteers working in advice and support services. It will be particularly relevant for those who regularly manage ongoing client relationships, discuss sensitive issues, or provide one-to-one support.

As places are limited and demand is often high, please only book a place if the training is relevant to your role and you are confident you can attend.

About the Trainer

Clare Lucas has a background in homelessness services, housing advice and working with young people. Since 2002, she has delivered training for service providers and local authorities on topics including professional boundaries, lone working and adult safeguarding. Her courses are practical, using real and relevant examples to support learning.

About the Mental Health and Wellbeing Programme

This free training is provided through the ACFA Mental Health and Wellbeing Project, funded by Bristol City Council through ACFA. The programme supports client-facing staff and volunteers across the advice sector to strengthen their knowledge, confidence and wellbeing, helping them respond effectively to clients' needs while building stronger connections across the sector.

Parking: On-street parking is available nearby.

Refreshments: Refreshments and lunch will be provided.

Feel free to share this opportunity with colleagues who may benefit from the training.

Description supplied by the event organiser.