When a crisis hits, your communication skills can make or break your business - learn how to minimise impact and protect your reputation.

How to use communication skills to manage a business crisis

Join us in person for a workshop that will give you the tools to manage and protect your business reputation. Perfect for anyone looking to the future to be prepared and ready for any crisis. We'll share tips, tricks, and real-world advice to help you manage the ups and downs of business life. Don't miss out on gaining the skills to protect your business reputation.

When a crisis hits your business, be prepared with a communications plan to protect your business reputation and future.

Communications is more than press releases, advertising copy and social media; it is the backbone of ensuring your key messages reach the right people, in the right way and at precisely the right time to maximise the benefits for your business.

If you get your communications right, even in difficult times, you can not only maintain your business reputation, you can grow it.

This workshop covers:

· The basic principles of communication

· Principles of crisis management

· Understanding what strategic communications is and how it benefits every aspect of your business

· How effective communications help you manage multiple goals and relationships.

Karen Morley-Chesworth of Chesworth Communications is running this half-day workshop that will give you the tools and confidence to use the media as part of your crisis management plans and enhance your professional skills.

The workshop includes:

· 3 hours workshop time

· full notes from the session and booklet

· 30 minutes follow-up support online or via telephone for up to 3 months after the workshop.

About your trainer

Karen Morley-Chesworth has more than 30 years’ experience in media and communications, working as a journalist and communications specialist for leading news and public sector organisations. She is a Government Communications Service (GCS) Advanced Practitioner.

She is a partner in Chesworth Communications, which provides media training and services to leading businesses, public sector and charitable organisations in the north of England.

Karen has a MSc in Applied Social Science, and has carried out research into communications methods with the University of Cumbria.

Get a 10% discount when you book another Chesworth Communications 2026 workshop and a 15% discount when you book three or more sessions.

The discount will be given back when workshop bookings are completed.

Description supplied by the event organiser.