Test your team’s response in a realistic scenario to strengthen decision-making, coordination, and crisis management capability.

Critical Incident Management Exercise

When a real incident occurs, will your team perform as expected?

This immersive 3-hour face-to-face exercise provides your Critical Incident Management Team with the opportunity to apply their skills in a realistic, facilitated scenario. Designed to test decision-making, coordination, and communication under pressure, this session helps identify strengths, gaps, and opportunities for improvement.

What You'll Walk Away With

By the end of this session, your team will:

Apply critical incident management processes in a realistic scenario

Practice working together under time pressure and evolving conditions

Test communication, coordination, and decision-making capability

Identify strengths and areas for improvement in your current approach

Gain practical insights to strengthen your incident response capability

What's Included

Facilitated Scenario Exercise

Participation in a realistic desktop exercise tailored to credible incident scenarios (e.g. cyber incident, lockdown, severe weather, or operational disruption)

Dynamic injects including phone calls, emails, social media updates, news briefings, and stakeholder interactions

Real-time facilitation to guide progression and maintain pace

Debrief and Insights

Immediate hot debrief to capture observations, discuss what worked well, and identify improvement areas

Structured discussion on decision-making, communication, and coordination

Post-Exercise Report

Summary of key observations and actionable recommendations to enhance your organisation’s preparedness and response capability

Who Should Attend

This program is designed for:

Critical Incident Management Team members

Business Continuity professionals

Risk and resilience managers

Emergency management coordinators

Senior leaders responsible for crisis response

Anyone with a designated role in your organisation's incident response structure

Exercises are where plans are tested and capability is proven. This session provides a safe environment to challenge your team, validate your approach, and strengthen your readiness before a real disruption occurs.

If the session timing doesn’t work for your school, please contact us at info@bouncereadiness.com.au to discuss alternative options.

Build your Organisation's Emergency Preparedness with Bounce Biitz

Bounce Readiness recognises that building a resilient school environment requires more than just planning, it requires equipping staff with the confidence and capability to respond effectively. To support schools in embedding emergency preparedness across all levels, Bounce offers a suite of flexible, scalable digital solutions through Bounce Biitz, a purpose-built platform for emergency management, critical incident management and business continuity.

These tools are designed to be accessible anytime, anywhere, making it easier for schools to meet compliance requirements, onboard new staff, and maintain a consistent standard of preparedness across diverse teams and campuses.

For a full list of digital products and scalable, cost-effective solutions to train your team, visit: Digital Products | Bounce Biitz – Bounce Readiness.

Some of our most popular digital solutions are:

DIY Templates

Elevate your organisation’s emergency preparedness with our professionally crafted DIY templates, designed to empower you to effortlessly create custom, compliant, and practical emergency documents.

DIY Create your own Emergency Response Plan (ERP)

DIY Create your own Critical Incident Management (CIMP)

DIY Create your own Business Continuity Plan (BCP)

DIY Evacuation Diagram

DIY How to develop a Personal Emergency Evacuation Plan (PEEP)

DIY Establishing Assembly Areas

DIY Evacuation and Lockdown drill pack

eLearning Courses

Boost your organisation’s resilience with our comprehensive eLearning courses in Emergency Management, Incident Management, and Business Continuity Planning—designed to equip you and your team with the skills to keep your people safe.

First Attack Fire Fighting Training

Warden Training

Staff Emergency Awareness Training

Call Taker Training

Chief Warden/Management ECO Training

These digital solutions are ideal for onboarding new staff, refreshing existing knowledge, and embedding a culture of safety and preparedness across your school - all while supporting compliance and operational resilience.

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