Set up an AI assistant that knows your business, reads your inbox and your files, and drafts work you can actually send.

Most people use AI like a search box. Ask a question, copy the answer, move on. This session is about the other way to use it.

You connect Claude to the tools you already run your business on. It reads your email, checks your calendar, pulls from your files and drafts work that's ready to go out.

Natalia works this way every day at NAVAÉ Global, and she'll show the real setup, not a tidy demo. We follow a client request from the email landing in the inbox through to a finished document, and look at exactly where a person still needs to step in.

What you'll learn:

The difference between chatting with AI and giving it access to do the job

Connecting Claude to Gmail, Google Calendar, Google Drive and Notion, step by step

Writing your instructions once so Claude works the way you do, instead of re-explaining yourself every day

A live walkthrough. Client email in, brief drafted, document produced, follow up written

Using AI on the admin that eats your week. Quotes, proposals, meeting notes, chasing replies

What to keep AI away from. Client confidentiality, accuracy checks, and where a person signs off

Who it's for: Design led and service businesses, consultants, agencies, freelancers, and anyone whose week is half client work and half admin.

What to bring: A laptop and a Claude account. The free tier is enough to follow along.

Led by Natalia Dubynska, NAVAÉ Global.

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